Call Center Demo
Indexed Fields
6 fields × 8 records
| # | Child TableS | Child FieldS | Parent TableS | Parent FieldS | OptionalI | TypeS |
|---|---|---|---|---|---|---|
| 1 | Absentee Rates | Employee Type | Employee Types | Type | 0 | |
| 2 | Call Classification | Call Type | Call Type | Type | 0 | |
| 3 | Call Classification | Customer Priority | Customer Type | Priority | 0 | |
| 4 | Reports | Sub-totals | Yes/No | Name | 1 | |
| 5 | Reports | Totals | Yes/No | Name | 1 | |
| 6 | Reports | Type | Report Types | Name | 1 | |
| 7 | Service Rates - Call Type Dependent | Type | Call Type | Type | 0 | |
| 8 | Shift Patterns Directory | Start Day | Days | Day | 0 |